The intense black or gold feeling and the impression of wheels floating in the air captivates you when you first look at the new design. Not to mention when your eyes fall on the moving escapement… The contrast of color simply grabs you and does not let you go. The heart of the clock displays a strong contrast between the plates incorporating the skeletonized dial and the palladium or gold-coated gear chain.
A subtle sobriety rises from the all black round aluminum cabinet and the skeletonized movement of the so called “Wind” clock. The intense black feeling materializes with the combinations of satin-finish sides and shiny angles. An exclusive achievement in the legendary Swiss Made quality of Matthew Norman.
If your item is damaged in shipment, you must notify us within 24 hours. You must save all packing materials for an inspection by the shipping company. Call 855-256-2579, or email us at info@timeforaclock.com and describe the nature of the damage along with the item style, name, stock number, manufacturer's name, your order number, name, address and the phone number where we can reach you.
This is delivery by other than UPS, FedEx & USPS. This type of delivery will be made for the order of a Grandfather clock and some large and heavy items where shipment by common carrier truck is necessary. If your item is damaged in shipment and delivered by freight company (not UPS, FedEx or USPS), you must note the damage on the freight bill at the time of delivery for a claim to be valid. Failure to note the damage on the delivery freight bill, with the signature of the delivery driver delivering the product, will void your ability to seek reimbursement for the damage. If the damage is noticed which the delivery is being made, it is in your best interest to refuse the shipment and notify us immediately. A replacement will be sent and we will handle the claims process for you.
Please note: If you accept the delivery of a damaged item, delivered by a freight company, and you do not refuse the item and don’t note damages on the freight bill, we will not be able to assist you with your claim. You will need to process the claim yourself and it may not be successful.
If there is a situation in which a return is agreeable outside of the above stated policy conditions, buyer must both contract and pay for full return shipping, including full insurance for the amount of the purchase price. If any insurance claim is necessary, buyer is fully responsible for processing the claim. Time for a Clock will assist in any reasonable manner necessary.
Items will be delivered in the original manufacturer packaging, with set up instructions included. Shipping time is between 5-14 days if the item is in stock with the manufacturer. You will be notified if a shipment is delayed for any reason via email or phone. We will do everything possible to get you your order as promptly as possible. Note that all custom or special ordered clocks cannot be returned or exchanged under any circumstances.
Timeforaclock.com is committed to providing the best customer service in the industries we serve.. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.
Return Policy by Brands:
Here at Time for a Clock, we pride ourselves on having the most competitive prices online. We're so confident in our pricing that we will match or beat any other site's pricing upon request.
In addition, if within 30 days after placing your order you find a lower price for the same product online elsewhere, we will reimburse you the difference within 30 days of your price match submission.
Timeforaclock.com Item Warranty Policy
Here at Timeforaclock.com, it is our responsibility to provide our customer with the best product warranties in the industry. We are able to do this by partnering with the best manufacturers around. Below is a link to each manufacturer warranty we carry. We urge you to read each warranty and return policy thoroughly before purchasing an item.
If you have any issues with your product, please email us at support@timeforaclock.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.
Warranties by Manufacturer:
Arti e Mestieri Warranty Policy
Debora Carlucci Warranty Policy
Engstler Uhren Warranty Policy
Incantesimo Design Warranty Policy
Matthew Norman Warranty Policy
Omelette Editions Warranty Policy
