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Warranties

Warranties

Time for a Clock is an authorized dealer for all brands it offers for sale and each clock is covered by full manufacturer warranty. Warranty conditions vary slightly from brand to brand but all service on all clocks purchased from Time for a Clock is done by the manufacturer or their direct representative authorized repair facility. Each clock we offer has unique serial number and comes complete with paperwork you need to obtain warranty service. Please follow instructions enclosed. In order to obtain service, please call first to make sure that the repair you need is covered by warranty and to see if the shipping may be covered as well. If it is the part that is needed, in most cases, the manufacturer is able to ship the part to you free of charge. Warranty information provided on this page is the most up to date on the website, and will be used to make final decisions.

Hermle Clocks

Hermle Black Forest Clocks warrant their clocks for three years from the date of sale. A copy of your purchase receipt must be used to show date of purchase. Clocks must be returned to Hermle Black Forest Clocks in Virginia for warranty service.

If your new clock (purchased from Time for a Clock) is not operating properly, contact us and inform us of the problem, and we may be able to help you adjust your clock. If you cannot get the clock working, you may send it to Hermle Black Forest Clocks in Virginia for warranty service. The clock must be sent properly packed in its original packaging.

Hermle Black Forest Clock Warranty

Limited Warranty - United States and Canada

Hermle makes the following limited warranties. These limited warranties extend to the original consumer purchaser or any person receiving this product as a gift from the original consumer purchaser and to no other purchaser or transferee (the "Consumer"). Hermle warrants to the consumer that this product will be free of defect in material and workmanship for a period of three years from the date of the original retail purchase. The obligation of Hermle under this limited warranty is limited to repair or replacement (at Hermle's option) of this product. A return authorization number is required from Hermle prior to the return of any product to Hermle. Please call (434) 946-7751 for a return authorization number.

For warranty repair, please send this product, a copy of this limited warranty, your return authorization number, the seller's name, a sales receipt showing the date of purchase, a written description of the problem, your address and $10.00 to cover the cost of handling and postage to:

Hermle

Attention: Warranty Repair

340 Industrial Park Drive

Amherst, Virginia 24521

Clocks returned must be returned within the original carton to eliminate damage during the return transportation.

ALL WARRANTIES IMPLIED BY APPLICABLE LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. WITH THE EXCEPTION OF ANY WARRANTIES, GUARANTEES AND AGREEMENTS AND SIMILAR OBLIGATIONS OF HERMLE OR SELLER IMPLIED BY STATE LAW AS HEREBY LIMITED, THE FOREGOING EXPRESS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS AND SIMILAR OBLIGATIONS OF HERMLE OR SELLER WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY PRODUCT OR PARTS.

IN NO EVENT SHALL HERMLE BE LIABLE FOR AN INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES, WHETHER ARISING IN CONTRACT OR TORT. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation may not apply to you.

Warranty Information For Engstler Uhren

Engstler Uhren has a 2 year manufacturer warranty on all clocks. This is to be used to protect against manufacturer defects, if they should arise. Please keep original receipt in the event that a warranty claim need be made. Please contact Time for a Clock or Engstler Uhren directly before sending the clock to a service shop to ensure the warranty claim is processed correctly.

Warranty Information For Trenkle Uhren

Trenkle Uhren has a 2 year manufacturer warranty on all clocks. This is to be used to protect against manufacturer defects, if they should arise. Operating errors or damage are not covered by the guarantee. Please keep original receipt in the event that a warranty claim need be made. Please contact Time for a Clock or Trenkle Uhren directly before sending the clock to a service shop to ensure the warranty claim is processed correctly.

Warranty Information For Rombach and Haas

Rombach and Haas has a 2 year manufacturer warranty on all clocks. This is to be used to protect against manufacturer defects, if they should arise. Operating errors or damage are not covered by the guarantee. Please keep original receipt in the event that a warranty claim need be made. Please contact Time for a Clock or Rombach and Haas directly before sending the clock to a service shop to ensure the warranty claim is processed correctly.

Warranty Information For August Schwer

August Schwer has a manufacturer warranty on all clocks. This is to be used to protect against manufacturer defects, if they should arise. Operating errors or damage are not covered by the guarantee. Please keep original receipt in the event that a warranty claim need be made. Please contact Time for a Clock or August Schwer directly before sending the clock to a service shop to ensure the warranty claim is processed correctly.

Warranty Information For ChronoArt

Prisma TL is guaranteed against defects under normal use, for 1 year on parts & labor from the date of purchase. All repairs are done at the factory. We recommend keeping the box and packaging materials for at least 90 days. If something goes wrong, it will likely be during this period.

If you wish to repair a previous version for sentimental reasons or have a chrome plated steel case you do not want to part with, contact us to be connected with the world-authority.

Warranty Information For Nomon

Nomon has a 2 year limited manufacturer warranty on all clocks. This is to be used to protect against manufacturer defects, if they should arise. Operating errors or damage are not covered by the guarantee. Please keep original receipt in the event that a warranty claim need be made. Please contact Time for a Clock directly before sending the clock to a service shop to ensure the warranty claim is processed correctly.

Warranty Information For ARCHITECTMADE

ARCHITECTMADE has a 2 year manufacturer warranty on all clocks. This is to be used to protect against manufacturer defects, if they should arise. Operating errors or damage are not covered by the guarantee. Please keep original receipt in the event that a warranty claim need be made. Please contact Time for a Clock directly before sending the clock to a service shop to ensure the warranty claim is processed correctly.

Warranty Information For Covo

Covo has a 1 year manufacturer warranty on all clocks. This is to be used to protect against manufacturer defects, if they should arise. Operating errors or damage are not covered by the guarantee. Please keep original receipt in the event that a warranty claim need be made. Please contact Time for a Clock directly before sending the clock to a service shop to ensure the warranty claim is processed correctly.

Warranty Information For Tothora

Tothora has a 2 year manufacturer warranty on all clocks. This is to be used to protect against manufacturer defects, if they should arise. Operating errors or damage are not covered by the guarantee. Please keep original receipt in the event that a warranty claim need be made. Please contact Time for a Clock directly before sending the clock to a service shop to ensure the warranty claim is processed correctly.

Warranty Information For Debora Carlucci

Debora Carlucci has a 1 year manufacturer warranty on all clocks. This is to be used to protect against manufacturer defects, if they should arise. Operating errors or damage are not covered by the guarantee. Please keep original receipt in the event that a warranty claim need be made. Please contact Time for a Clock directly before sending the clock to a service shop to ensure the warranty claim is processed correctly.

Warranty Information For Omelette Editions

Omelette Editions has a 2 year manufacturer warranty on all clocks. This is to be used to protect against manufacturer defects, if they should arise. Operating errors or damage are not covered by the guarantee. Please keep original receipt in the event that a warranty claim need be made. Please contact Time for a Clock directly before sending the clock to a service shop to ensure the warranty claim is processed correctly.

Warranty Information For Loetscher

Loetscher has a manufacturer warranty of 3 years on all mechanical clocks and 2 years on all quartz clocks. This is to be used to protect against manufacturer defects, if they should arise. Operating errors or damage are not covered by the guarantee. Please keep original receipt in the event that a warranty claim need be made. Please contact Time for a Clock directly before sending the clock to a service shop to ensure the warranty claim is processed correctly.

Warranty Information For Rexartis

Rexartis has a manufacturer warranty of 2 years on all clocks. This is to be used to protect against manufacturer defects, if they should arise. Operating errors or damage are not covered by the guarantee. Please keep original receipt in the event that a warranty claim need be made. Please contact Time for a Clock directly before sending the clock to a service shop to ensure the warranty claim is processed correctly.

Warranty Information For Erwin Sattler

Erwin Sattler has a manufacturer warranty on all clocks. This is to be used to protect against manufacturer defects, if they should arise. Operating errors or damage are not covered by the guarantee. Please keep original receipt in the event that a warranty claim need be made. Please contact Time for a Clock directly before sending the clock to a service shop to ensure the warranty claim is processed correctly.