The customer has the right to withdraw from the Contract, without any penalty and without specifying the reason, after having received the order confirmation sent by Time For a Clock, no later than 14 working days from receipt of the product at the address indicated for delivery. .
Full proof of receipt is the date indicated on the delivery note.
The customer can exercise the right of withdrawal by expressing his will to the e-mail address support@timeforaclock.com
If the product has already been delivered, the customer is required to return it to dESIGN oBJECT. To that purpose:
1.) The deadline for returning the product is fourteen days from receipt of the same; the date shown on the delivery document is full proof. For the purposes of the deadline, the product is considered returned when it is delivered to the accepting post office.
2.) Where the product has been delivered, the substantial integrity of the product to be returned is an essential condition for exercising the right of withdrawal. The customer must ship the product properly packaged;ย Time For a Clock does not accept damaged returns, but only those kept in a normal state of conservation, stored with normal diligence. Products damaged by detergents / additives, or products damaged by the customer due to inexperience, will not be replaced or refunded. The customer must insert a copy of the delivery document received inside the packing box. The risks of transport for the return of the products are the sole responsibility of the customer.
3.) The costs of returning the goods toย Time For a Clock are charged to the customer. If the customer exercises the right of withdrawal in line with the provisions of these conditions of sale, Time For a Clock will refund the sums paid by the customer to the credit card or PayPal account or to the bank account communicated by the customer. The return will be made free of charge, within thirty days of receipt of the goods at the warehouse of dESIGN oBJECT.
As foreseen by the Legislative Decree n. 206 of 6/9/2005 and article 55 of the Consumer Code, the right of withdrawal provided for by these conditions of sale does not apply to goods made to measure or clearly personalized or which, by their nature, cannot be - shipped or are liable to deteriorate or expire rapidly.