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Hermle Return Policy

In the unlikely event that a clock needs to be returned, Please contact us at and specify the cause for the return so that we can issue a return authorization.

Any return without a return authorization will not be accepted.

In order to process your return efficiently.
Please place a note with the clock specifying in detail the reason for the return.  In some cases returns may incur a 15% restocking fee.  

All products MUST be returned in their original packaging.

1. If for example a clock was received in a double container, return the clock with the double container. 
2. Time For a Clock has the right to refuse a return if it has been carelessly handled or lacks the original packaging materials.
3. If a clock arrives damaged, a claim must be made with the shipping company within 10 days of receipt.  

Please note that we do not accept consumer returns.  Consumers must return the merchandise to the point of sale.  

Time For a Clock will make all reasonable efforts to insure that the information in our catalogs, policies, price lists, website or any other literature is correct. Time For a Clock is not responsible for typographical or photographical errors that may appear in any of its media. We reserve the right to make adjustments or corrections due to changing market conditions or errors.

Due to manufacturing differences
The limitations of graphic reproductions and the variances in natural and produced lighting, actual finishes may vary from the images you see reproduced in this literature. As with any natural occurring wood product, variations in the wood grain and other natural characteristics are normal. For this reason, it is important to see a display prior to making your decision.