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Butler Warranty & Return Policy

Butler warrants its products to be free from defects in material and workmanship under normal use and service for a period of one year from the date of shipment.

All returns must have a return authorization (RA) number, and unauthorized returns will not be accepted.

Damage/defective claims must be made within 7 days of shipment receipt.

Please provide the applicable invoice and style numbers; photos showing product damage/defect are highly encouraged.

Returns of undamaged product will be assessed a 20% restocking fee, and must be pre-authorized with return shipment pre-paid in the original packaging.